Conversational AI for online sellers

Your AI assistant answering
your customers, around the clock.

Bedones Moderator handles your conversations through WhatsApp Cloud API, Instagram, TikTok, Messenger and Facebook — learning from your catalog and from the way you reply.

Get started now

Get started free in 2 minutes. No credit card.

Joined by 500+ entrepreneurs·24/7 customer service·Replies in under 2 min
The dashboard

Every conversation in one place

Reply, supervise, train your agent — from one clear interface.

moderator.bedones.com / whatsapp
MMboa
AllUnreadLabels
L
Laure Epoupa20/04
Thank you. Which city should we deliver to?
A
Aisha Mbala20/04
Delivery in Douala is free from 25,000 FCFA.
J
Jean-Paul Nkoa19/04
Let me check the stock for you, two minutes.
F
Fatou Y.18/04
Thank you so much, Friday works for me.
L
Laure Epoupa
+237 695 33 33 33
20 April
Hello, do you still have those Jean trousers?
00:52
Yes, they are available. Which sizes, and how many pieces would you like?
00:53by AI
Size 38, just one piece.
00:55
Thank you. Which city should we deliver to?
00:56by AI
5 platforms connected
FacebookInstagramMessengerTikTok
One single dashboard

One agent, 5 platforms

Unified inbox12
Aïcha K. AI
Is the wax print available in M?
4:25pm
Fatou Y.
Do you deliver to Cocody tonight?
3:58pm
Jordan T. AI
Love that bag, how much is it?
3:12pm
Daniel Monti
Furnished studio Yaoundé — can I book?
4:24pm
Kossi B. AI
Thanks for the fast delivery!
2:30pm

Handle every message and comment from one unified dashboard. Bedones Moderator answers on your behalf on TikTok, Facebook, Messenger, Instagram and WhatsApp Cloud API — keeping your tone of voice.

Explore the unified inbox →
Continuous learning

An AI trained on your business

The agent learns from your conversations with it: your products, your prices, your delivery terms, the way you handle objections. No complex setup — just talk to it like a teammate.

See how the agent learns →
Agent training
Talk to it like a colleague
127 rules
You
We deliver to Cocody for 1,500 FCFA, within 24h.
“Cocody” zone added
You
Orders > 25,000 FCFA = free delivery in Abidjan.
Promo rule saved
12delivery zones48products24prices
Smart catalog

Your Commerce Manager catalog, used by AI

Commerce Manager catalog
Royal Blue Wax Print
12,500 FCFA 15,000 FCFA
In stock · M / L / XL
Hello, which sizes do you have in blue?
Agent · WhatsApp
Available in M, L and XL at 12,500 FCFA (down from 15,000). How many pieces would you like to order?

Connect your Commerce Manager catalog to WhatsApp Cloud API. The AI finds an item by its code in an image or post, then replies with the right product, price and availability.

Connect my WhatsApp →
You stay in control

You correct, the AI learns

Leave feedback on every generated reply — a thumb, a rating, a comment. Bedones Moderator improves with each interaction and suggests updates to the way it works.

See the feedback system →
Agent · Instagram DM · to Fatou Y.
“Hi Fatou! Yes, we deliver to Cocody tonight, until 7pm. Delivery is 1,500 FCFA. Would you like me to prepare your order?”
Are you happy with this reply?
✦ New suggestion from the AI

Add a rule for express delivery

Across your last 12 conversations, you often mention delivery before 7pm. Would you like me to make it a default?

How it works

Your agent is ready in under 10 minutes

No complex setup. No endless forms. Three steps, and your AI starts working.

01

Connect your accounts

Link TikTok, Facebook, Instagram, Messenger and your WhatsApp Business account through Cloud API in a few clicks.

02

Train your agent

Share your catalogue, your processes, your tone. The AI learns by talking with you — like a new teammate.

03

Let it work

Your agent replies, engages and improves. You keep full control: approve, correct or change anything, any time.

5 platforms
natively connected
< 2 min
average response time
3×
more customers handled per day
Since I started using Bedones Moderator, I no longer miss a single message on WhatsApp or TikTok. My agent knows my whole catalogue by heart.
AK
Aïcha K.
Online seller · Abidjan

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