Guides, tutorials and case studies on GPS tracking, WiFi captive portals and AI moderation across Africa.
Your Facebook page can generate messages at any hour. Set up Bedones to reply with your catalogue, stay natural and hand sensitive requests to the right person.
An Instagram comment is a sales request visible to your whole audience. Here is how Bedones replies fast, draws on your catalogue and leaves the sensitive cases in your hands.
Instagram DMs call for a fast reply, but not an impersonal one. Set up Bedones with your catalogue, your ticket rules and a tone that sounds like your team.
Comments under a TikTok video arrive while the urge to buy is at its peak. Here is how Bedones replies with your catalogue data, opens a ticket at the right moment and keeps a human tone.
TikTok messages often arrive right after a video convinced the customer. Here is how Bedones handles them with your catalogue, a human tone and an escalation path for sensitive cases.
Automating WhatsApp is not about sending automatic walls of text. Here is how Bedones replies with your catalogue, hands over sensitive cases and learns from your adjustments.
Bedones is added to ChatGPT and Claude as a custom connector, from a single address. Once it is plugged in, you read and answer messages and comments from all four networks without leaving your chat with the AI. Here are the exact steps, on the Claude side and the ChatGPT side.
The Bedones MCP connector is a server that ChatGPT or Claude query on your behalf to read your messages, reply to comments and look up your catalogue. Authorisation runs on OAuth 2.0, and the AI never sees your passwords or your Meta and TikTok tokens.
In French-speaking Africa, the funnel that converts combines messaging, Mobile Money and an AI agent. This article explains what each piece contributes, what Mobile Money changes compared to card payments, and what a complete funnel looks like in 2026.
A two-person team covers the clock by stacking three layers: an AI agent that answers first, an on-call human notified only on complex cases, and a transparency reply for the night. This article sets out what each layer handles, the six blocks of information to document before you start, and how to measure your real coverage rate.
A chatbot follows a script written in advance. An AI agent understands the question and looks up the answer in your catalogue. The gap shows up in your drop-off rate and in how many chats end up on a human's desk.
A promotion that lands packs a normal week's worth of messages into two hours. This article walks through the three preparation milestones — D-7, D-3, D-1 — the triage rule for the day itself, and the payment check that keeps forged Mobile Money receipts out of your shipments.
Selling on Instagram without a website means replacing every missing piece with a free one: the profile does the job of a homepage, story highlights do the job of a catalogue, WhatsApp does the job of a checkout. This article walks the full chain, from the bio link to the Mobile Money payment link, and the point at which a website finally earns its place.
70% of carts created online are never paid for, and a reminder sent on WhatsApp is opened 85 to 95% of the time against 20% by email. Three scenarios — a low-key nudge two hours in, an objection-handler the next morning, a limited offer on day three — recover roughly one sale in four. Here are the messages, the timings and the rules that keep you from being blocked.
A reply sent within 5 minutes on WhatsApp converts 21 times better than one sent after 30 minutes. This article explains what happens inside that window, why a human team alone cannot hold it, and which three metrics tell you where you stand.
Orange Money, MTN MoMo and Wave differ on merchant fees, payout delays and country coverage. This comparison lays out what each operator costs and requires, and how to pick the two worth wiring up first depending on where your customers are.
Your TikTok videos pull in the comments, but the sale closes on WhatsApp. This article walks through the four steps that connect a TikTok Shop catalogue to WhatsApp Business, and where an AI agent fits at the end of the chain.
Automating your DMs does not mean replying like a machine. This article sets out what an AI agent should handle alone, what it should hand back to you, and the three numbers that tell you within a week whether it is working.
Keeping a customer costs 5 to 7 times less than finding a new one, and most online sellers spend nothing on it. A follow-up message after delivery, a loyalty counter kept inside the chat, segmented reminders and repurchase timing are what bring a buyer back.
Growing online sales starts with recovering the ones you already lose: unanswered messages, abandoned carts, checkout friction. Here are six levers you can pull in a single week, with no extra ad budget.
A Facebook comment, an Instagram direct message and a WhatsApp Business catalogue are three separate sources. Your Bedones agent links them and answers with the right price, the right size and the right availability, without you opening a single app.
A competitor commenting "I sell the same thing for half the price, DM me" under a post you boosted is walking off with prospects your budget paid for. This article covers how to spot those comments, why hiding beats deleting, and how to move every prospect into a private message before someone else does.
Your Bedones agent reads your catalogue before its first conversation: names, prices, variants and photos. It can therefore tell which item a customer means, even when all they send is a screenshot with no name and no reference.
Your Bedones agent takes correction in plain language, written straight from the conversation that bothered you. It applies your note to the next exchange of the same kind, with no settings menu involved.
Repeating the same prices and delivery times all day on WhatsApp costs you your evenings before it costs you sales. This article sets out what an agent answers in your place, which requests should still reach you, and the four steps to set it up.
Instagram DMs are not an order book: a chat thread has no status. This article covers how to pull each order out of the conversation, track it through three states, and automate the replies and follow-ups that eat your day.
Forgotten orders, the same three questions fifty times a day, a revenue figure you could not quote from memory: five signs tell you a business has outgrown what memory can hold. This article covers each sign, how to measure it, and the order in which to fix them.
An unanswered Facebook comment stays visible to everyone who reads the post afterwards. This article sets out the mechanic that turns a comment into a sale: a short public reply, an automatic private message, and moderation of the comments that divert your audience. It also covers how to put all of it in place in a single session.
Bedones onboarding is free and takes a single session of 30 to 45 minutes. Our team connects your accounts, imports your catalogue and configures your agent with you, not for you. No technical background needed, no commitment.
Between WhatsApp, Instagram and Facebook, sixty messages a day are enough to swallow three hours of your time. This article sets out the arithmetic, the share of messages an AI agent handles alone, and the one change to make tonight.